Online store customer service is open Monday - Friday | 10:00 am - 6:00 pm PST

Closed Saturday, Sunday and American Holidays


Please allow 3-5 business days for all Orders to be processed.

Please allow 14-21 business days for all Pre-Orders to be processed unless stated on the product page for expected delivery dates.

Domestic Orders - UPS & USPS ground shipping.

International Orders - DHL & USPS international shipping.


(For International Orders please note customers will have to pay taxes and duties once they check out online via cart. The shipping charges that are applied to International Orders will include taxes and duties of that country.)


(UPS has suspended substantially all operations in Ukraine, Belarus, and Russia.)


Please email us at for information on orders and general questions. You can also direct message us on Instagram @blackscale and or chat with us directly on the website.